Mutua Madrileña, a large insurance and real-estate company, that adopted accredited certification to ISO 50001 to achieve greater resource efficiency. Since ISO 50001 implementation in March 2014, the business has reduced its environmental footprint by 21.9%, and lowered its electrical and gas consumption by 20.5% and 27.7% respectively. The total cost savings since implementation equate to […]
This article, written by Basak Manders and Henk J. de Vries from the Rotterdam School of Management Erasmus University, summarises key results from 42 scientific studies showing that implementing ISO 9001 does enhance financial performance. The researchers looked at financial indicators such as return on assets, sales, investment and equity, and profit margin, profitability, increased […]
The authors examine how third party certification with quality management standards and mutual recognition of certification through international agreements of accreditation bodies creates trust between trading partners and increases bilateral trade. They focus on the food, beverage and tobacco industry and use augmented gravity models for the 2000-2008 period. Their results show that quality management […]
The authors base their paper on data from a global company survey of certified companies carried out by the International Accreditation Forum (IAF) in 2010/11. They use multivariate Probit and ordered Probit models to analyze how company internal and external factors influence the perception of benefits from accredited certification. Benefits from accredited certification are divided […]
Research based on 131 Spanish companies of various sizes across the industrial, construction and service sectors, found that 79% agreed ISO 18001 certification for Occupational Health & Safety makes it easier to comply with legal obligations. Furthermore, 78% agreed it improved internal organisation and documentation systems and 67% felt it improved their corporate image. The report concludes […]
A Europe-wide study conducted by the International Federation of Inspection Agencies (IFIA) has revealed that nearly 80% of products tested bearing the CE Mark through self-declaration of conformity (SDoC) did not comply with EU Regulations. The survey also found that 16% of products showed safety-critical failures, resulting in a high risk of shock or fire. […]
A study based on 105 responses of Spanish ISO 20000 (IT Service Management) certified firms (Cots, Casadeus and Marimom, 2016) by applying SEM, a multivariate statistical technique that is widely used in the literature, showed that certification contributed to significant benefits such as the marketing proposition, company reputation, the ability to satisfy existing and future […]
A comprehensive literature review of 82 scientific studies relating to ISO 9001 and ISO 14001 (Tari, Molina-Azorin and Heras, 2012) concludes that both management system standards provide clear benefits on operational. people and customer performance. Download a copy of the review.
A study of 288 ISO 9001 certified Spanish companies found that 65% of companies obtained very high levels of internal and external benefits (Casadesus and Gimenez, 2000). A full copy of the report is available here.
A survey of more than 500 Spanish companies with ISO 9001 certification (Prado-Roman et al, 2016) concluded that more than 80% reported an increase in customer satisfaction and loyalty, and a reduction in complaints and product defects. A full copy of the report is available here.
Survey responses from 126 Spanish ISO 9001 certified construction companies (Prado-Roman et al, 2016) showed that: 74% agree that ISO 9001 is highly or extremely relevant for organisational process improvements 86% consider that ISO 9001 is highly or extremely relevant to achieve commercial success 74% consider that ISO 9001 is relevant for financial success 98% […]
This publication is intended to assist businesses and individuals to demonstrate the tangible benefits that standards bring to organisations – and, more generally, to citizens and society, by: Highlighting how standards create value for the organizations that use them, and how we calculate the value of standards, and Providing factsheets of case studies that quantify […]
This video, produced by CEN/CENELEC, shows how standards can help SMEs. The video can be viewed on YouTube.
This ISO publication sets out how standards provide solutions and achieve benefits for almost all sectors, including agriculture, construction, mechanical engineering, manufacturing, distribution, transport, healthcare, ICT, the environment, and energy. The publication includes external data that demonstrates the impact of standards on certain industries: According to the Canberra-based Centre of International Economics, a sampling of […]
As a small to medium-sized enterprise (SME) looking to expand your business, this ISO brochure shows you how ISO International Standards can enhance your business as they have done for thousands of other small enterprises before you.