Research Paper
The value of ISO 9001 for businesses

The value of ISO 9001 for businesses


To gain insight into the impact of ISO 9001 certification on businesses, the Certification and Accreditation Administration (CNCA) and UNIDO jointly conducted a survey into the effectiveness of ISO 9000 quality management system certification in China.

The results showed that:

  • 43% said that the most important reason was to gain market access or to respond to customer pressure or tender requirements
  • 98% of the organisations surveyed said that regardless of the overall cost, the implementation of ISO 9001 had been a good or very good investment
  • Most of the certified organisations said that they obtained substantial benefits from the implementation of an ISO 9001-based QMS. 9% of the certified organisations estimated that it brought a benefit of up to RMB 100,000 in either cost savings and / or increased profit. 39% believed it delivered between RMB 100,000 to 1,000,000 (circa. US$15,000 to US$ 150,000).
  • 37% estimated that it could bring more than RMB 1,000,000 of benefits.

A full copy of the report is available on the UNIDO website.


Can you suggest a case study or research report to include on business benefits?

Business Benefits

© 2020 showcases how accredited conformity assessment is used around the world by central government, local government and regulators to deliver positive benefit.

Our Partners