Does ISO 9001 pay? – An analysis of 42 studies
This article, written by Basak Manders and Henk J. de Vries from the Rotterdam School of Management Erasmus University, summarises key results from 42 scientific studies showing that implementing ISO 9001 does enhance financial performance. The researchers looked at financial indicators such as return on assets, sales, investment and equity, and profit margin, profitability, increased sales and market share.
The analysis shows that ISO 9001 certification does enhance financial performance, and that this is achieved mainly through increased sales.
The article is available on the ISO website.