ISO 14001 certification provides critical positive impact on many dimensions of operational performance.
Drawing on data provided by a survey of North American managers, their attitudes toward EMS and ISO 14001, this study assesses the relative effects of having a formal but uncertified EMS compared to having a formal, certified system.
The results strongly demonstrate that firms in possession of a formal EMS perceive impacts well beyond pollution abatement and see a critical positive impact on many dimensions of operations performance. The results also show that firms having gone through EMS certification experience a greater impact on performance than do firms that have not certified their EMS. Additionally, experience with these systems over time has a greater impact on the selection and use of environmental options. These results demonstrate the need for further investigation into EMS, the environmental options a firm chooses, and the direct and indirect relationships between these systems and performance.
Steven A Melnyka, Robert P Sroufeb, Roger Calantonea, – a Department of Marketing and Supply Chain Management, The Eli Broad Graduate School of Management, Michigan State University, USA; b Department of Operations and Strategic Management, Wallace E. Carroll School of Management, Boston College, USA
Melnyk, S.A., Sroufe, R.P., Calantone, R., (2003), ‘Assessing the Impact of Environmental Management Systems on Corporate and Environmental Performance’, Journal of Operations Management, Vol. 21, Issue 3, 329-351