Research Paper
Purchasers in Asia consider ISO 9001 certified suppliers to perform better

Purchasers in Asia consider ISO 9001 certified suppliers to perform better

Overview

A survey covering quality management system development, certification, accreditation and economic benefits, using a variety of research tools to judge the awareness and use of accredited certification to ISO 9001 by purchasing organizations. Research included a survey of purchasing organizations (the present and potential customers of ISO 9001 certified suppliers); interviews with some of these; survey of ISO 9001-certified organizations and visits to some of these.

The report concluded that ISO 9001 certification improved purchasers’ perception of suppliers and results show that purchasers considered ISO 9001 certified suppliers performed ‘better’ or ‘much better’ than non-certified suppliers.

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