Research Paper
Comprehensive literature review of 82 scientific studies shows clear benefits of ISO 9001 and ISO 14001

Comprehensive literature review of 82 scientific studies shows clear benefits of ISO 9001 and ISO 14001

Overview

A comprehensive literature review of 82 scientific studies relating to ISO 9001 and ISO 14001 (Tari, Molina-Azorin and Heras, 2012) concludes that both management system standards provide clear benefits on operational. people and customer performance.

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