Gaining quality improvement

Organisations that use standards and accredited conformity assessment have higher levels of satisfied customers, more efficient ways of working, better control of their costs, and greater control over their internal processes and competence of staff.

Standards and accredited conformity assessment can therefore help to improve the quality of products and services, strengthen the resilience of IT systems and resources, manage assets better, and improve the attractiveness of your products and services in the market. These case studies, research papers and supporting material show how businesses are gaining internal benefit and improved quality assurance.

Case Studies
Research
Supporting Material

Case Studies (22 items)

Accreditation plays a significant role in facilitating trade, employment and GDP

MSPO certification scheme provides numerous benefits to certificate holders

Improving quality in Ghana’s cocoa industry

Strengthening the quality of essential and vegetable oils exports from South Africa through accreditation of testing laboratories

Improving the quality and safety of cassava derivatives in West Africa through accreditation of product certification bodies and testing laboratories under the ILAC MRA/IAF MLA

On the way to Planetproof helps businesses demonstrate sustainability

Energy management system certification helps businesses improve energy performance in China

The Footwear Technology Center of La Rioja (CTCR) increase its turnover by 50% with ENAC Accreditation

University Health System generates cost savings from ISO 55001

Scottish Water uses ISO 55001 certification to manage physical assets efficiently and boost customer service levels

Downer gains 47% operational cost saving from implementation of IS0 55001

Sodexo enables clients to benefit from 20 efficiency, cost reductions and increased reliability

Geneva Airport streamlines its expenditure after achieving ISO 55001 certification

Gerfor achieves savings of over 5 million dollars annually, with the use of 200 technical standards and management systems

Bentley implemented ISO50001:2011, Energy management systems and reduces energy usage by two-thirds for each car produced

ISO 15189 accreditation helps Bomu Hospital improves testing results and internal efficiency

OEM parts supplier aims to increase revenue by US$200k with ISO 9001

Evaluating the impact of ISO 15189 on a histopathology laboratory

Accredited testing of power cables supports reduction of transmission loss

Using accreditation as a leverage for change

Reducing diving-related accidents

Up to 28% insurance premium reduction with Health & Safety certification

Accreditation reduces the need for regulatory audits and the associated costs

Research (34 items)

The economic impact for manufacturing sites operating to BRCGS certification

Accreditation and certifications. Economic value and social benefits

World Bank Group Infographic

Research finds link between standards and fatal accident prevention

ISO 22000 certified dairy companies significantly outperform the non-certified (2015)

ISO 9001 revision achieves its goals and offers great opportunities (2010)

ISO 9000 enhances organisation’s internal and external efficiency (2013)

Quality results for Greek businesses following ISO 9001 certification (2015)

ISO 9001 Accredited companies show better organisational performance than non-accredited (2015)

Environmental performance positive relationship with the operational performance for organisations with ISO 9001 (2015)

ISO 9000 Accredited Malaysian companies outperformed non-accredited (2004)

ISO 9000 delivers success to manufacturing organisations in Saudi Arabia (2006)

Companies gain financial rewards following implementation of ISO 9000 in Greece (2015)

Combined implementation of ISO 22000 and ISO 9001, proves a favourable effect on companies’ performance in Europe (2013)

Excellence from ISO 9001 certified organisations in Cyprus (2007)

ISO 9000 Standards prove to benefit companies (Greece 2001)

Evidence for the positive impact of ISO 9001 and ISO 15189 quality systems on laboratory performance – evaluation of EQA results (June 2018)

Italian Study identifies the benefits of accredited H&S management systems

Innovation Dynamics and the Role of Quality Infrastructure (2012)

Impact of Laboratory Accreditation on Patient Care and the Health System (2010)

Standards needed to increase customer satisfaction and product comparability in Insurance Industry

Standards play a role in rebuilding a safer and more trusted financial services sector

Accreditation improves quality of care and clinical outcomes for Healthcare Services

Third party accredited certification support product safety

Spanish firms certified to ISO 22000 improve their services and achieve major external benefits

Portuguese ISO 9001 certified organisations show higher levels of improvement

ISO 9001 certification supports success for Spanish construction companies

ISO 9001 improves Greek service companies’ performance during economic downturn

ISO 9001 certification has significant effect on Brazilian cardboard companies

The benefits of adopting the Quality Management Standard, ISO 9001 as a small business owner

The value of ISO 14001 in Australia and New Zealand

The Value of ISO 9001 for Australian and New Zealand Businesses

The value of accreditation for small conformity assessment bodies

Accreditation plays a significant role in facilitating trade, employment and GDP

Supporting Material (2 items)

Accredited Proficiency Testing laboratories perform better

What ISO standards can do for you as an SME